Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 29, 2026 - 07:00 UTC
Scheduled
The Enghouse team will be performing maintenance on the Dallas Node during the following time:
Maintenance Start: Tuesday, September 29, 2026, 2:00 a.m. ET Maintenance End: Tuesday, September 29, 2026, 3:00 a.m. ET
What are we changing? We will be upgrading the Social Connector version and also making some updates for Screen Recording functionality.
How will this impact me? This will have no impact unless you are currently actively utilizing chat or screen recording.
Do I need to do anything? There should be no requirement for any updates or changes.
What fixes are being applied to the platform? Updates to the social connector for client specific request. Screen recording update is being updated to address an issue where some screen recording is not working as expected.
If you have further questions, please reach out to Enghouse support here: