EMEA Planned Maintenance Notification - February 4th 2026

Scheduled Maintenance Report for Enghouse CCaaS

Completed

The scheduled maintenance has been completed.
Posted Feb 05, 2026 - 00:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 04, 2026 - 22:00 UTC

Scheduled

The Enghouse team will be performing maintenance on the EMEA Region during the following time:

Maintenance Start: Wednesday February 4th 2026, 22:00 UTC
Maintenance End: Thursday February 5th 2026, 02:00 UTC

What are we changing?
Infrastructure updates

How will this impact me?
Core services will remain operational throughout, there may be intermittent impact to call recording and reporting during this window.

Do I need to do anything?
No

What fixes are being applied to the platform?
Server Maintenance

If you have further questions, please reach out to Enghouse support here:

πŸ“ž Tel: +44 (0)203 357 3001
πŸ”— Customer Service Portal: Customer Portal
🌐 Web: www.enghouseinteractive.co.uk
πŸ“„ Customer Support Quick Reference Guide: Quick Ref Guide
πŸ“Š Status Page: Go to the CCaaS status page
Posted Jan 21, 2026 - 16:35 UTC
This scheduled maintenance affected: EMEA (EMEA - Reports, EMEA - Recording).