Dallas Node Server Maintenance - July 21, 2026

Scheduled for Jul 21, 02:00 - 04:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Jun 15, 2026 - 21:01 UTC

Scheduled

The Enghouse team will be performing maintenance on the Dallas Node during the following time:

Maintenance Start: Tuesday 21 July 2026, 22:00 UTC
Maintenance End: Wednesday 22 July 2026, 00:00 UTC

What are we changing?
We will be performing Infrastructure maintenance and server patching at this time.

How will this impact me?
Our team will take every precaution to carry out this work in the background and minimize any impact. However, during the maintenance window there may be times when end users may get disconnected while backend services are being worked on. In these cases, users should be able to reconnect and continue working without issue.

Do I need to do anything?
Nothing is required to be completed by agents after the maintenance.

If you have further questions, please reach out to Enghouse support here:

πŸ“ž Tel: 1800-513-2810
πŸ”— Customer Service Portal: Customer Portal
🌐 Web: www.enghouseinteractive.com
πŸ“„ Customer Support Quick Reference Guide: Quick Ref Guide
πŸ“Š Status Page: Go to the CCaaS status page
Posted Jun 15, 2026 - 20:59 UTC
This scheduled maintenance affects: United States (US - Login).