EMEA Planned Maintenance Notification

Scheduled Maintenance Report for Enghouse CCaaS

Completed

The scheduled maintenance has been completed.
Posted Dec 04, 2025 - 02:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 03, 2025 - 22:00 UTC

Scheduled

The Enghouse team will be performing maintenance on the EMEA during the following time:

Maintenance Start: Wednesday, 3rd December 2025, 22:00 UTC
Maintenance End: Thursday, 4th December 2025, 02:00 UTC

What are we changing?
The Enghouse team will be carrying out SQL maintenance, and performing server maintenance which will include restarting services.

How will this impact me?
We don’t expect any impact. Our team will be taking every precaution to complete this work behind the scenes, so your service should continue without interruption.

If you have further questions, please reach out to Enghouse support here:

πŸ“ž Tel: +44 (0)203 357 3001
πŸ”— Customer Service Portal: Customer Portal
🌐 Web: www.enghouseinteractive.co.uk
πŸ“„ Customer Support Quick Reference Guide: Quick Ref Guide
πŸ“Š Status Page: Go to the CCaaS status page
Posted Nov 19, 2025 - 17:51 UTC
This scheduled maintenance affected: EMEA (EMEA - Reports).