Dallas Emergency Maintenance Notification June 11, 2026

Scheduled Maintenance Report for Enghouse CCaaS

Completed

The scheduled maintenance has been completed.

Posted Jun 11, 2026 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 11, 2026 - 07:00 UTC

Scheduled

The Enghouse team will be performing maintenance on the Dallas node during the following time:

Maintenance Start: Thursday, June 11, 7:00 a.m. UTC
Maintenance End: Thursday, June 11, 8:00 a.m. UTC

What are we changing?
IVR maintenance

How will this impact me?
There may be some impact to active calls during the maintenance window.

Do I need to do anything?
No action needed.

What fixes are being applied to the platform?
Updating IVR settings to address reported delays.

If you have further questions, please reach out to Enghouse support here:

📞 Tel: 1-800-513-2810
🔗 Customer Service Portal: Customer Portal
🌐 Web: www.enghouseinteractive.com
📄 Customer Support Quick Reference Guide: Quick Ref Guide
📊 Status Page: Go to the CCaaS status page

Posted Jun 09, 2026 - 16:59 UTC

This scheduled maintenance affected: United States (US - Voice, US - Recording).