EMEA Planned Maintenance Notification

Scheduled Maintenance Report for Enghouse CCaaS

Completed

The scheduled maintenance has been completed.
Posted Dec 10, 2025 - 23:26 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 10, 2025 - 22:00 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Dec 09, 2025 - 15:46 UTC

Scheduled

The Enghouse team will be performing maintenance on the EMEA during the following time:

Maintenance Start: Wednesday, 10th December 2025, 22:00 UTC
Maintenance End: Thursday, 11th December 2025, 04:00 UTC

What are we changing?
The Enghouse team will be performing server maintenance which may include restarting services.

How will this impact me?
We expect intermittent impact to new user logins shortly after 22:00 for a a period of 30 minutes. Our team will be taking every precaution to complete this work as quickly as possible and minimise any impact.

If you have further questions, please reach out to Enghouse support here:

πŸ“ž Tel: +44 (0)203 357 3001
πŸ”— Customer Service Portal: Customer Portal
🌐 Web: www.enghouseinteractive.co.uk
πŸ“„ Customer Support Quick Reference Guide: Quick Ref Guide
πŸ“Š Status Page: Go to the CCaaS status page
Posted Nov 26, 2025 - 12:28 UTC
This scheduled maintenance affected: EMEA (EMEA - Login, EMEA - Email, EMEA - Reports).