Canada/Caweb Emergency Maintenance Notification Feb 10, 2026 (12AM Pacific Time)

Scheduled Maintenance Report for Enghouse CCaaS

Completed

The scheduled maintenance has been completed.

Posted Feb 10, 2026 - 07:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 10, 2026 - 07:00 UTC

Scheduled

The Enghouse team will be performing maintenance on the Canada/Caweb during the following time:

Maintenance Start: Tuesday, February 10, 2026, at 7 AM UTC
Maintenance End: Tuesday, February 10, 2026, at 7:30 AM UTC

What are we changing?
Certificate Update

How will this impact me?
SSO users trying to login may notice a short glitch when logging in.

Do I need to do anything?
No

What fixes are being applied to the platform?
Certificate Update

If you have further questions, please reach out to Enghouse support here:

North American CcaaS Support Team

If you have further questions, please reach out to Enghouse support here:

📞 Tel: 800-513-2810
🔗 Customer Service Portal: Customer Portal
🌐 Web: www.enghouseinteractive.com
📄 Customer Support Quick Reference Guide: Quick Ref Guide
📊 Status Page: Go to the CCaaS status page

Posted Feb 10, 2026 - 00:01 UTC

This scheduled maintenance affected: Canada (Canada - Login).