Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 01, 2026 - 02:00 UTC
Scheduled
The Enghouse team will be performing maintenance on the Toronto Node during the following time:
Maintenance Start: Wednesday 30th September 2026, 22:00 EST Maintenance End: Thursday 1st October 2026, 00:00 EST
What are we changing?
We will be performing Infrastructure maintenance and server patching at this time.
How will this impact me? / Important update information
Our team will take every precaution to carry out this work in the background and minimize any impact. However, during the maintenance window there may be times when end users may get disconnected while backend services are being worked on. In these cases, users should be able to reconnect and continue working without issue.
Do I need to do anything?
Nothing is required to be completed by agents after the maintenance.
If you have further questions, please reach out to Enghouse support here:
This scheduled maintenance affected: United States (US - Login, US - Voice, US - Chat, US - Email, US - Callback, US - Voicemail, US - Reports, US - Recording, US - Outbound Dialer, United States - Teams).